Shipping

Shipping schedule, rates, default carrier and other carriers

edenSound ships six days a week. Orders for standard inventory items ship the same day or the following day.

We generally use an affordable and simple flat rate for standard inventory items: $9 per order in the US, $19 worldwide.

Unless otherwise arranged, shipping is by USPS Priority with insurance. If you prefer, we will ship by a different carrier (or by USPS Express) and bill you for the difference. Please make a note in the comments section of your order at checkout.

Exceptions to flat-rate shipping, delivery times

Exceptions to our usual flat rate: custom work and modified items, also large pieces such as turntable platforms, racks, etc. For these, shipping via your preferred carrier will be billed to you at actual cost. Sale packages may, in some cases, ship free.

In the US, Priority has a published service standard of two to three days delivery time. Priority International has a standard of six to ten days. Service standards are not a guarantee.

USPS Express is typically somewhat faster than Priority: faster to most addresses in the US by one day and faster worldwide by two to five days.

Signature confirmation

Orders over $400 will require a signature unless otherwise arranged. Please make a note at checkout if you want to waive this requirement–or if you want signature confirmation added to a smaller order.

International shipping restrictions

In the event the destination country is not served by our default carrier, we reserve the right to refund any order.